Job Description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for providing administrative support for all departments within the facility. Assumes authority and responsibility for hospital operations in the absence of hospital administration.

Minimum Qualifications

Education: Graduate of an accredited professional school of nursing; Bachelors of Nursing preferred

Licenses/ Certifications: Current licensure through the Board of Nurse Examiners for the State of Texas

Experience / Knowledge / Skills:

• At least three (3) years of clinical experience, and three (3) years supervisory / managerial experience
• Professional or management certification preferred

• Provides whole-house administrative problem-solving support for the hospital/facility in the absence of hospital administration.
• Interfaces with medical staff to promote adherence to bylaws, policy and procedure, as well as creating solutions and follow-up to physician\'s special requests and concerns.
• Collaborates with and acts in the absence of the department managers/directors to give leadership and support to the operations of the facility.
• Collaborates with the Chief Nursing Officer in meeting the goals, objectives and mission of the Nursing Division.
• Directs and implements staffing procedures, patient classification, and supplemental staffing of nursing services.
• Initiates conflict resolution among hospital personnel, physicians, patients and/or visitors and refers these problems to the responsible director.
• Assumes responsibility as the hospital representative in dealing with patient transfers, the media and acquisition of equipment.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
• Other duties as assigned.

Memorial Hermann