Support Specialist

Region VII Area Agency on Aging is accepting applications for a highly motivated Support Specialist. Choose a challenging and rewarding career where you can enjoy a deep sense of personal satisfaction by making a positive and meaningful difference in the lives of others. We are a growing non-profit organization based in Bay City, MI.

The Company: Region VII Area Agency on Aging is a non-profit organization that helps seniors, adults with disabilities have greater independence in their homes and communities, and is known for the great care we provide to clients. To provide effective and innovative care to improve the well-being of community residents.

Purpose of the position
The Supports Specialist works in a team environment to assist with administrative tasks and functions. Completes word processing, data entry, administrative support and budget records for the waiver program and agency. Provides information, education, and assistance to participants and families regarding their identified needs and services. Responsible for various programs and projects as assigned. Handles other duties as assigned.

Requirements for this position

• This position requires a high school diploma or equivalent.
• At least two years\xe2\x80\x99 experience in program intake or customer service in a private industry or public grant funded programs such as those under the Older Americans Act.
• Experience in word processing is required.
• Familiarity with record keeping and filing systems is desirable.
• Knowledge of community organizations serving the elderly and/or disabled is preferred.
• Has excellent interpersonal and group process skills.
• Is accurate, conscientious and flexible with attention to detail. Is familiar with computers.
• Accepts direction, is well organized, and has the ability to meet deadlines.
• Position requires excellent customer service skills.
• Willingness to work in a team environment.

Preferred Abilities

• Communicate effectively in highly visible and/or adversarial situations
• Actively pursue learning and development opportunities
• Participate actively in all on-the-job and formal learning and development opportunities to understand roles and responsibilities
• Ability to accept and adjust to changing priorities and circumstances

Why join our Team?

• Medical, Dental and Vision Insurance Offered (Premiums 100% employer paid)
• Health Savings Account (Employer Contribution)
• Competitive 401K Retirement Plan with Generous Company Contribution
• Short Term/Long Term Disability (Employer Paid Premiums)
• Paid Time Off
• Paid Company Holidays (13 annually)
• Life Insurance (Employer Paid Premiums)
• Exceptional Work Environment where all team members are valued

OSHA CATEGORY: This position in the regular course of business would not encounter any tasks or situations involving exposure to bodily fluids.

PHYSICAL DEMANDS: The duties of this position are consistent with those of a regular office work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Region VII Area Agency on Aging is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability or protected veteran status.