Job Description

Supervises for the operations of two (2) to eight (8) table games on an assigned shift, placing special emphasis on guest service, security of Binions assets and positive employee motivation and coaching. Responsible for the operations of two to eight table games on an assigned shift. Displays a working knowledge of all table games, house rules, counting methods and procedures covering each. Assures that all coin and check racks are filled at all times. Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Casino Manager Table Games or Director of Table Games.

Qualifications

Education High school diploma or the equivalent. Licenses Gaming Registration Tam Card Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company\'s production and quality standards. High School graduate or equivalent required. Must have strong communication skills. Must be willing to work any day of the week and any shift. Must be able to get along with co-workers and work as a team. Must present a well-groomed appearance. Must be able to work inside and continuously maneuver in and around assigned table in the Pit department during entire shift, with regular interval breaks. Must be able to lift up to 40 pounds. Must be able to bend, reach, kneel, twist and grip items. Must be able to walk and be on feet for long periods of time. Must be able to respond calmly and handle many customer demands in a fast pace environment. Responds to visual and aural cues. Must be able to memorize game rules and procedures. Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets. Must possess good manual dexterity for quick and accurate handling of chips, cards and money. Must have excellent vision (including peripheral) to protect the games. Must be able to read, verify and sign appropriate documents relating to the game in a small area. Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

Physical Requirements

Specialized Work Experience Three (3) years table games preferably in pit operation.
Two (2) years in a supervisory or dual-rated capacity.
Thorough knowledge of Title 31 and internal controls.
Knowledge of casino rules, regulations and procedures pertinent to Pit operations is preferred.
Must possess excellent customer relations, leadership and communication skills.
Assures guest development by interacting with guests.
Modeling interactive skills with guests and fellow employees
Making Comp decisions.
Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior.
Observes problems or differences between Table Games employees and gaming guests and provides assistance if necessary.
Recommends changes in department including hiring, promotion, demotion and termination; recommends wage and salary changes for personnel within established limits.
Counsels, guides, coaches and instructs assigned personnel in the proper performance of their duties. Prepares and coordinates the periodical performance review of assigned personnel.

General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company\xe2\x80\x99s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company\xe2\x80\x99s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required.