Job Description

Description

Location: Nashville Area

Status: Full Time

Hours: 40/week, 8:00 a.m. - 5:00 p.m.

SUMMARY

Assists with the coordination of team activities under the supervision of the Director of Clinical Care for the assigned team, provides secretarial services and other clerical functions by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES * Maintain the hospice aide schedules.

• Update schedules when patient status changes
• Create schedules for two-weeks out from current date
• Add new patients as directed by RN/CM verifying that visit frequencies and Hospice Aide plan of care are documented in Electronic Medical Record.
• Ensure plans of Care (PPOC) and Certification of Terminal Illness (CTI) are signed by attending physician and or medical director. If attending physician is a non AH employee- these must be printed and sent for signature.
• Verify that all necessary elements are completed on Election of Hospice Benefit (EHB).
• Scan required documents into the EMR as indicated. Uses agency standard scanning process.
• Notification of patient death to all physicians listed in EMR and referral source. Document notification appropriately in EMR.
• Verify EHB and POST form (if applicable) are in EMR when patients transferred to IPU.
• Send care plan updates to the attending physician bi weekly throughout patients length of stay.
• For Home Care, print orders as needed and send to appropriate physician for signature.
• Forward discharge summary to attending physician for live discharges.
• Prepare and distribute IDT meeting agenda.
• Copy and distribute needed forms and other materials to IDT members.
• Utilize copier/scanner, fax machine and phone system.
• Order office supplies and forms for the team.
• Maintain files of active patient records
• Performs clerical duties for Director Clinical Care and IDT as requested.
• Enter data and obtain reports from EMR system.
• Scan and index patient paper documents to EMR daily. Print and fax orders to physicians as needed Register returned signed orders in EMR (home care). Follow up with physicians on orders not signed and returned.
• Manage computer and projector of patient charts during team meetings or as requested by Clinical Director.
• Prepare and mail bereavement cards.
• Prepare recertification templates for physicians as needed
• May perform receptionist duties as requested.
• Other duties may also be assigned.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

If required to drive to carry out the duties of this position: current driver\'s license and automobile insurance as required by Tennessee State Law.

OTHER QUALIFICATIONS

Proficient in computer software systems using databases, spreadsheets, word processing, graphics, Desktop publishing, reports, charts, graphs. Project organization and documentation experience necessary.

Communication and Relationship Skills: Exemplifies high level of written oral and listening communication skills, always respecting patient confidentiality.

Agency Policy and Philosophy: Communicates and supports agency mission and values in all professional interactions.

Continuing Education: Seeks to improve knowledge and skills relative to performance of job and personal growth.

Quality and Performance Improvement: Participates in new and continuing programs designed to monitor and improve quality and performance relevant to the mission and philosophy of Alive Hospice, Inc.

Teamwork: Functions consistently and collaboratively as an integral part of Interdisciplinary Care Team and other teams (committees, etc.) bringing experience and education to contribute to optimal team functions and outcomes.

Ethics: Demonstrates a high level of work, personal and professional ethics.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Occasionally required to drive an automobile.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving parts, toxic or caustic chemicals, infectious diseases, and use of an automobile. The noise level in the work environment is usually moderate. Usually in a general office setting.

Requirements

CONTINUING EDUCATION

The agency requires this position is required to complete 6 hours of continuing education per year covering topics that will contribute to improvements in carrying out the above responsibilities. Regulatory agencies may require some disciplines to have additional hours in order to be licensed or certified.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, including meeting the required competencies. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience. Knowledge of medical terminology preferred. Computer proficiency or ability to easily learn is required.

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Alive Hospice