Job Description

Summary

Join Our Team

We are hiring immediately for compassionate, caring, and dedicated Lab Team Leader - Non-Technical to join our team and help us continue our tradition of excellence as we continue to grow and be the preferred regional health care partner in our community.

Benefits

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules to fit your life - Full time/part time/supplemental - Day/Eve/Nights - Weekend option
• On-site day care access (Infant through Pre-K)
• Tuition and relocation reimbursement
• Referral bonuses
• Payactiv-earned wage benefit-work today, get paid tomorrow
• Free access to fitness centers, where health coaches are available to help with workout plans
• Career advancement opportunities

Job Overview:

As a Lab Team Leader - Non-Technical, you would be responsible for providing leadership for the section, serves as a liaison with other sections of the lab and various customers, and coordinates the shipping and handling of all applicable samples.

• Job Duties include the following, other duties may be assigned:

• Organizes and coordinates the work flow by ensuring specimens are handled in a timely fashion to meet the needs of the other lab sections and customers.
• Monitors daily operations and delegation of duties - reallocated resources as needed
• Assures quality by monitoring the section compliance with all regulating agencies; preparing and reviewing various documentation tools and operational manuals.
• Acts as a resource for the entire Deaconess Regional Laboratory and provides on-site training.
• Coordinates the following duties in the supervision of the section:
• Performs employee performance appraisals
• Addresses employee issues and performs coaching and corrective action with employees
• Sets up interviews and gives input on hiring
• Conducts section meetings
• Maintains attendance records
• Schedules employees and assigns workstations
• Ensures adequate supplies
• Ensures correct payroll
• Maintains regulatory records on employees
• Monitors compliance of employees for all safety regulations
• Competencies: If applicable and not listed below, please refer to the department for required competencies.

• Models expected behavior for staff
• Effectively addresses performance management topics (coaching, development & discipline)
• Assists as Manager\'s designee when the managers or directors are unavailable
• Coordinates staffing and delegates work assignments appropriately
• Provides direction and training to staff
• Demonstrates fiscal responsibility

SECTION SPECIFIC FUNCTIONS AND RESPONSIBILITIES

• Central Processing

• Performs central processing duties in accordance with company policy
• Prepares training and competency materials for the section and trains Central Processing employees
• Monitors daily operations and delegation of duties - reallocated resources as needed
• Responsible for identifying U.S., CLIA regulated, reference labs performing any test requested by any Deaconess Health System physician
• Obtains pricing, test requirements, and shipping information
• Ensures appropriate billing of patient
• Oversees training, competency and regulatory compliance for Package and Shipping
• Microbiology Processing

• Performs processing duties in accordance with company policy
• Prepares training and competency materials and oversees the training program for the specimen processing area
• Resolves client questions/issues with regard to sample collection, specimen and/or order selection, and processing
• Interfaces with reference laboratories to ensure appropriate ordering, transport, and result receipt
• Oversees training, competency and regulatory compliance for Package and Shipping
• Outreach Phlebotomy

• Performs phlebotomy duties in accordance with company policy
• Floats to all locations on frequent basis
• Monitors daily operations and delegation of duties- reallocates resources as needed
• Maintains competency in processing and registration functions
• Inpatient Phlebotomy

• Performs phlebotomy duties in accordance with company policy
• Monitor the QC for ACT
• Works in staffing on a frequent basis
• Reallocates resources cross campus as needed
• Outreach Billing

• Performs monthly AR reporting
• Evaluates Client financial status and establishes payment plans
• Oversee payment and write-off activity to ensure all adjustments are processed in a timely manner and documented appropriately
• Monitor section work queue completion
• Audit client fee schedules on an annual basis

Required Certifications/Licenses:

• Required- High school diploma
• Preferred- Associate Degree or higher level of education with a minimum of 3 years of section specific experience
• Proof of education will be required in the form of authenticated copy of an original diploma or transcripts

Why Choose Deaconess?

Deaconess is one of the largest, local employers in the tristate area and has been recognized as the #2 Hospital in Indiana and named Best Place to Work in 2020. Compassion for patients and dedication to the community are core values of Deaconess and have been since our founding in 1892. We truly value our employees. Come join us and find a CAREER you can love!

Why Choose Deaconess?

Deaconess Health System is the largest employer in the tri-state region, and operates under the direction of a local board, with a local focus. Deaconess is widely recognized for its commitment to excellence. Named the #2 Hospital in Indiana by US News & World Report for the past five years, Deaconess was also named to the Forbes list of America\'s Best Employers in 2022. As our organization continues to grow and expand, we welcome skilled, dedicated and compassionate individuals to join us in delivering The Deaconess Difference: putting people at the center of everything we do, making a positive difference in the lives of our patients, families, employees and community.

Deaconess Health System