Technology Service And Support Accu Trac

Austin, TX, United States

Job Description


Are you looking to make a difference in a patient\xe2\x80\x99s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!

What you will be doing

The position is responsible for studying individual customer and industry business processes, identifying customer and key influencer objectives, adapting the specified technology, as needed, to meet the customer\xe2\x80\x99s needs. The Business Solutions Analyst provides one -on -one personalized interviews and consultation, customer training, software system configuration and technical support to the clients to create value and optimize the client\xe2\x80\x99s assets. This individual will act as the primary contact for assigned client and coordinate all related client service activities on behalf of both the client and Micro Technology.

The ideal candidate will be located in the Texas Panhandle, western Oklahoma or eastern New Mexico.

  • Use system analysis processes to understand the customers procedures and business in order to identify its goals and purposes to: 1. Configure the assigned MICRO Technology system, and 2. Develop programs, specifications and procedures that will achieve the goals in a systematic and efficient way
  • Communicates effectively both in written and verbal form, the requirements between the system, the animal\xe2\x80\x99s heath and the desired results of clients and their veterinarian.
  • Coordinates schedules and completes all work orders related to the preparation of the MICRO Technology system for installation. This will include hardware specifications and coordination which are handed off to the Field Hardware IT team for said hardware installation.
  • Responsible for system configuration, data loading, quality assurance and testing of historical data and training for new and existing clients on the system.
  • Trains clients on the product inventory management as well as FDA guidelines for compliance.
  • Installs specified software packages including operating systems, database engines and word processing systems onto client computers. .
  • Define, develop and communicate written operating procedures as they relate to the use of the associated Micro Technology system.
  • Understand client\xe2\x80\x99s requirements, design unique customer systems solutions, create business requirement documents for the Business Analyst and or Software Development Team to develop. Evaluate and test prototype (as needed) and final software products and or features when development is complete to insure client requirements are met. Modify system software by updating client\xe2\x80\x99s software and train client
  • Defines and implements remote access connectivity.
  • Presents on-going evaluation of the Technology system and hardware back to other Micro teams for continued enhancement to software and equipment.
  • Monitors the performance of the Technology system for all users, presents findings and consults back to the client changes in processes and procedures to meet ever changing goals.
  • Detects potential software and process problems, works with development teams to implement changes.
  • Performs other duties as assigned.
What your background should look like

Position requires an Associate\xe2\x80\x99s degree or 2 years of college experience preferably in Animal Science, Feedlot Management, Nutrition, or other related major. Two to three years of experience working in a feed yard, primarily in the feed management division.

Working knowledge of PCs, operating systems, data bases, software engines, and other related software is required.

Need to have general knowledge of cattle and agricultural processes.

Position requires valid driver\xe2\x80\x99s license and frequent travel in the United States.

Overnight travel required 50% of the time.

What AmerisourceBergen offers

We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members\xe2\x80\x99 and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.

Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit .

Schedule

Full time

Affiliated Companies Affiliated Companies: MWI Veterinary Supply Company

Equal Employment Opportunity

AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company\xe2\x80\x99s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

AmerisourceBergen is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Position requires an Associate\xe2\x80\x99s degree or 2 years of college experience preferably in Animal Science, Feedlot Management, Nutrition, or other related major. Two to three years of experience working in a feed yard, primarily in the feed management division.

Working knowledge of PCs, operating systems, data bases, software engines, and other related software is required.

Need to have general knowledge of cattle and agricultural processes.

Position requires valid driver\xe2\x80\x99s license and frequent travel in the United States.

Overnight travel required 50% of the time.

USA > TX > Remote

Hourly

0

Cencora

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Job Detail

  • Job Id
    JD4341190
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Austin, TX, United States
  • Education
    Not mentioned