Job Description

PURPOSE: To supervise and assist tellers, help solve problems and answer all questions that arise. To make sure the branch balances daily and to train tellers on all policy and procedures (new or changed).

RESPONSIBILITIES AND DUTIES
\xef\x82\xa4 Supervise tellers and teach/train tellers on new products or procedures
\xef\x82\xa4 Balance branch and vault daily
\xef\x82\xa4 Open & close accounts
\xef\x82\xa4 Supply cash for tellers (order and detail Brinks)
\xef\x82\xa4 Teller transactions
\xef\x82\xa4 Assist employees with problem solving
\xef\x82\xa4 Answer phone and teller questions
\xef\x82\xa4 Balance and supply ATM & cash dispenser machines
\xef\x82\xa4 Remote Capture checks
\xef\x82\xa4 Scan member documents
\xef\x82\xa4 Make sure all tellers are in balance
\xef\x82\xa4 Change security tapes and test alarms monthly
\xef\x82\xa4 Open and access safe deposit boxes if applicable
\xef\x82\xa4 Process and create ATM/Debit Cards for members
\xef\x82\xa7 Work up daily and Saturday schedules
\xef\x82\xa7 Supervise Night Deposits, Wire transfers, large currency reports, deceased members, handle irate members
\xef\x82\xa7 Prepare coin for pick-up
\xef\x82\xa7 Compile End Of Month work
\xef\x82\xa7 Open/close branch
\xef\x82\xa7 Handle organizational accounts, pool teller evaluations, keep log of bait money, pull reports from imaging system, etc.
\xef\x82\xa7 Complete branch security meeting semi-annually
\xef\x82\xa7 Process petty cash when necessary
\xef\x82\xa7 Other duties as assigned

EDUCATION AND EXPERIENCE
\xef\x82\xa7 High School diploma or equivalent
\xef\x82\xa7 6-12 months financial institution experience
\xef\x82\xa7 Previous supervisor experience
\xef\x82\xa7 Cash handling & customer service skills

Indiana Members Credit Union