As the Assistant Store Manager, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, story-telling merchandising, operations, and community connection are all consistent and in compliance with company standards. You will create an inclusive environment, while ensuring internal and external customers are your top priority. Additionally, you will assume an active role in self-development through Division of Responsibility rotations and position-based training.
Timberland, a VF Company
Founded in 1973, Timberland\xc2\xae is a global outdoor lifestyle brand based in Stratham, New Hampshire, with international headquarters in Switzerland and Hong Kong. Best known for its original yellow boot designed for the harsh elements of New England, Timberland today offers a full range of footwear, apparel and accessories for people who value purposeful style and share the brand\xe2\x80\x99s passion for enjoying - and protecting - nature.
At the heart of the Timberland brand is the core belief that a greener future is a better future. This comes to life through a decades-long commitment to make products responsibly, protect the outdoors, and strengthen communities around the world.
By joining Timberland, you will serve as a purpose-led, performance driven, brand ambassador. You will build productive relationships by providing products to \xe2\x80\x9cadventurous doers\xe2\x80\x9d allowing them to \xe2\x80\x9cstep outside and move the world forward.\xe2\x80\x9d You will also have the opportunity, tools, and environment to more explore the world around you and make meaningful, lasting connections.
How You Will Make a Difference
Responsibilities
Coach and develop staff to exceed individual and store productivity goals.
Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience.
Supervise floor coverage and activities, including opening and closing the store as scheduled.
In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures.
Foster an environment of development and accountability.
Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports.
Assist Store Manager in the selection and hiring of qualified candidates.
Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies, ensure merchandise on the selling floor is replenished appropriately.
Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directives.
Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.
What You Bring
Required:
3+ years of store leadership experience in a fast-paced, highly engaging retail environment
Ability to build, lead, and manage high performing team
Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
Effective communication skills, including both written and verbal
Proven ability to meet and exceed sales results
Proven ability to meet business goals by driving results through store team
Excellent decision-making ability in a fast-paced environment
Detail orientated and excellent organization skills
Proficient computer skills including word processing, spreadsheets, and software programs
Proven ability in leading the delivery of a high level of customer service in a retail environment
Preferred:
Experience in a specialty retail environment, retail footwear/apparel industry experience
Associate Degree (AA) or equivalent from two-year college or technical school
Physical:
Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
Standing required for entire work shift
Bend, lift, open and move product up to 50 pounds as needed
Use ladders for visual merchandising, light adjustments, and window banner placement
Free To Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
What\xe2\x80\x99s In It for You
We\xe2\x80\x99re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That\xe2\x80\x99s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we\xe2\x80\x99re the total package. Go to MyVFBenefits.com and click on \xe2\x80\x9cLooking to Join VF?\xe2\x80\x9d to learn more.
Our Parent Company, VF Corporation
VF is one of the world\xe2\x80\x99s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It\xe2\x80\x99s the reason we come to work every day. It\xe2\x80\x99s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com
We just have one question. Are you in?
R-20230824-0052
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