Job Description

Sales Associate

As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating best-in-class customer experience in the store. As a Sales Associate, you will actively engage with a diverse and often large group of people, using your product, brand, activity and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority, while also assisting in the daily visual and operational maintenance of the store.

Timberland, a VF Company

Founded in 1973, Timberland\xc2\xae is a global outdoor lifestyle brand based in Stratham, New Hampshire, with international headquarters in Switzerland and Hong Kong. Best known for its original yellow boot designed for the harsh elements of New England, Timberland today offers a full range of footwear, apparel and accessories for people who value purposeful style and share the brand\xe2\x80\x99s passion for enjoying - and protecting - nature.

At the heart of the Timberland brand is the core belief that a greener future is a better future. This comes to life through a decades-long commitment to make products responsibly, protect the outdoors, and strengthen communities around the world.

By joining Timberland, you will serve as a purpose-led, performance driven, brand ambassador. You will build productive relationships by providing products to \xe2\x80\x9cadventurous doers\xe2\x80\x9d allowing them to \xe2\x80\x9cstep outside and move the world forward.\xe2\x80\x9d You will also have the opportunity, tools, and environment to more explore the world around you and make meaningful, lasting connections.

How You Will Make a Difference

Responsibilities

Demonstrate a customer first mindset by modeling selling behaviors with a passion for the brand, customer, and the product.

Aware of and accountable to store and individual sales goals.

Exemplifies an optimistic and energetic presence through team collaboration while building strong relationships with customers to maximize customer loyalty.

Provide exceptional service while educating customers on our product, our Brand Purpose and community service involvement.

Maintain a positive attitude and be flexible to the changing needs of the customer and the business.

Ensures product is always available to the customer and represented in a compelling way that is consistent with visual guidelines, in addition to ensuring the store is recovered and customer ready each day.

Adhere to policies and procedures, standards and practices, and company directives.

Comply with company safety, security, and shrink avoidance policies and programs.

Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.

Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.

What You Bring

Required

Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays

Ability to work with a team to exceed sales results and meet business goals

Ability to genuinely and comfortably engage with a diverse group of customers

Excellent verbal and nonverbal communication skills

Ability to work in a fast-paced environment

Ability to deliver a high level of customer service in a retail environment

Preferred

Previous retail or service-oriented experience

Physical

Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)

Standing required for entire work shift

Bend, lift, open and move product up to 50 pounds as needed

Use ladders for visual merchandising, light adjustments, and window banner placement

Free To Be, Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

What\xe2\x80\x99s In It for You

We\xe2\x80\x99re in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That\xe2\x80\x99s why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we\xe2\x80\x99re the total package. Go to MyVFBenefits.com and click on \xe2\x80\x9cLooking to Join VF?\xe2\x80\x9d to learn more.

Our Parent Company, VF Corporation

VF is one of the world\xe2\x80\x99s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It\xe2\x80\x99s the reason we come to work every day. It\xe2\x80\x99s a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com

We just have one question. Are you in?

Pay Range: $14.64 USD - $21.96 USD per hour

Minimum Start Rate: $16.00

Incentive Potential:

This position is eligible for additional compensation awards that may include a retail store incentive plan, retail sales incentive, or retail commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation:

This position is a part-time or limited time position (i.e., internship) and is not eligible for all of the benefits plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting and by clicking Looking to Join VF? Detailed information on the benefits options you qualify for will be provided upon hire.

Please note, our pay ranges are determined and built from market pay data. Although all positions have a pay range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws. R-20230922-0008

Timberland