Timeshare Owner Retention Representative

Orlando, FL, United States

Job Description


Company Description

Pay: $16 - $20 / hour - bonuses and shift differentials. Get paid bi-weekly or access your pay daily as you need it with Daily Pay.

Hybrid - Must reside in Florida

About Westgate Resorts

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country\'s most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation for every family and every budget. As we continue growing, we will continue to offer the best and most affordable vacation options out there!



Westgate Resorts is now hiring a Timeshare Owner Representative for a full-time, remote (work-from-home) position. *Please note that you may be asked to come into the office on some days.

Duties

Aim to satisfy new owner concerns and to reaffirm purchases if necessary

Provide service to owner requests within departmental guidelines, utilizing the customer relationship management software system

Speak with owners who have purchased within the last 30 days

Educate owners on their purchases and how to utilize their week(s) best * Be able to work the following schedule:

  • Monday - Friday 10 a.m. - 6:30 p.m.
  • Saturday, 9 a.m. - 5 p.m.
Qualifications
  • Excellent communication skills
  • Read, write and speak English fluently (Spanish is preferred)
  • Must possess integrity, passion, and a strong work ethic
  • Attendance and Punctuality
Education
  • High school diploma or general education degree (GED)
  • 1 to 3 months of related experience and/or training
  • Experience in retaining clients is preferred
  • Salesmanship skills preferred
Additional Information

Why Work with Us

As a Timeshare Owner Representative at Westgate, you\'ll be a part of a not-so-traditional call center. We\'ve been able to bring our office culture to life in a virtual space. More work-life balance means more productivity and fun! Expect in-person meet-ups, catered and potluck gatherings, as well as new ways to interact and motivate all our Team Members every day!

We\'re more connected and engaged than ever before. We don\'t like to brag, but we think we\'re an awesome team to be a part of. We love bringing in new people and welcoming them with open arms into the Westgate family. Apply today! Let us help you grow your career.

Physical Demands

An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and move up to 10 pounds. Specific vision abilities required by this job include close vision.

Westgate Team Member Benefits

As a Westgate Resorts Team Member, you\'ll get the opportunity to become a World of Westgate (WOW) loyalty member, which entitles you to tons of benefits and perks, like discounts on hotel rooms for you and your family and friends, waived resort fees, FREE access to Westgate Resorts water parks and so much more! Download the Westgate Resorts mobile app to learn more!

Why Westgate?
  • Comprehensive health benefits - medical, dental and vision
  • Paid Time Off (PTO) - vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • Get access to your pay as you need it with our Daily Pay benefit
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Wellness Programs
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Westgate Resorts

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Job Detail

  • Job Id
    JD4311526
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $16 - 20 per hour
  • Employment Status
    Permanent
  • Job Location
    Orlando, FL, United States
  • Education
    Not mentioned