Job Description

Supplemental Information

There is no test score required for this vacancy. There is one opening for this position. This is a part-time position located at the Slidell Welcome Center in Slidell, LA. Applicants applying to this announcement should be aware that this is a part-time WAE (when actually employed) position without benefits, and shall not exceed 1245 hours in a 12-month period.

This position will pay $10.65/hr.

Provides visitor information to the traveling public, answers questions, provides directions, information not always limited to tourism information. Participates in required training, does research on events and activities. Computer skills essential. Foreign language skills absolutely a plus. Friendly, outgoing, knowledgeable about Louisiana, of course. Occasional custodial duties. Flexible schedule a must. Available weekends. At least one (FTE) year of customer service required.

APPLICATION PROCESS:

Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities page" for specific information on salary ranges, minimum qualification requirements and job concepts for each level.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy, contact:
Pacee Wallace HR Analyst
Department of Culture, Recreation and Tourism
PO Box 94361
Baton Rouge, LA 70804-9361
Email: .gov
FAX: 225-342-7928

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana is a State as a Model Employer for People with Disabilities.

Qualifications

MINIMUM QUALIFICATIONS:

One year of experience in tourism information work, public relations, customer service, or teaching.

SUBSTITUTIONS:

College training will substitute for the required experience on the basis of thirty semester hours for one year of experience.

NOTE:
Any college hours or degree must be from an accredited college or university.

Job Concepts

FUNCTION OF WORK:

To provide information to tourists and to perform incidental clerical and custodial functions.

LEVEL OF WORK:

Entry.

SUPERVISION RECEIVED:

Close from a Tourism Supervisor or higher level staff.

SUPERVISION EXERCISED:

None.

LOCATION OF WORK:

Department of Culture, Recreation and Tourism, Office of Tourism - Welcome Centers statewide.

JOB DISTINCTIONS:

Differs from Tourism Information Counselor 2 by the degree of supervision received and the absence of experienced level duties.

Examples of Work

EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Welcomes tourists and determines their travel interests and needs.

Provides information on localities, museums, parks, events, and other attractions to visit.

Assists travelers with hotel reservations and weather reports from the Internet.

Provides directions, shortest routes or scenic routes.

Distributes brochures and maps.

Answers questions from visitors, by phone and mail, regarding the state, its history and its culture.

Conducts research by reading industry publications, visiting travel websites and consulting with others to keep abreast of upcoming events and to broaden knowledge of the state.

Participates in educational study tours.

Keeps daily records or files; stocks brochure racks; orders supplies/brochures; performs other clerical duties.

Attains CPR certification and becomes re-certified annually.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at

Holidays and Leave - State employees receive the following paid holidays each year:

• New Year\'s Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran\'s Day,
• Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

State of Louisiana