Job Description

Customer Service Representative - BilingualPay from $23 to $28 per hour with significant growth and earning potential!Pennsylvania Branch700 Uline Way, Allentown, PA 18106Morning Callxe2x80x99s Top Large Employer of 2025!Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youxe2x80x99ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.Hours: Monday - Friday, 11 AM to 7:30 PMPosition ResponsibilitiesProcess customer orders and inquiries in a collaborative call center using world-class technology.Communicate with customers over phone, email and chat.Help customers navigate Uline's website and online ordering.Become a product and solutions expert! Wexe2x80x99ll equip you to answer product, pricing and shipping questions quickly and confidently.Minimum RequirementsHigh school diploma or equivalent. Bachelor's degree preferred.Prior customer service experience is a plus, but wexe2x80x99ll train you to provide legendary service for our customers!Bilingual (English / Spanish) - fluent in both verbal and written forms.BenefitsComplete health insurance coverage and 401(k) with 6% employer match that starts day one!Multiple bonus programs.Paid holidays and generous paid time off.Tuition Assistance Program that covers professional continuing education.Employee PerksBest-in-class, clean, modern facilities.First-class fitness center.Beautifully maintained walking trails.About UlineUline, a family-owned company, is North Americaxe2x80x99s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.Uline is a drug-free workplace.EEO/AA Employer/Vet/Disabled#LI-JM2#LI-PA001(#IN-PACS)

Uline