:
You Will
Maintain the accuracy of the Factiva source details in the Content Database (CDB), a repository of information about all Factiva sources
Work with Partnerships, Content Development, Content Operations, and Content Curation teams on the addition of new sources and regular maintenance of existing content sets
Support Customer Service by answering content-related questions from internal and external customers, providing ad-hoc source lists to colleagues from Customer Service, Sales, and other departments and reviewing source lists for customers and prospects
Produce content-focused collateral for external distribution including monthly and annual updates
Help with some other high priority tasks such as:
the monitoring of content arrival to ensure that sources are available on Factiva products per expected timeliness and completeness criteria
the processing of editorial amendment requests (deletions and corrections of articles), as instructed by the relevant content publishers or our Legal team
the preparation and submission of handover notes
You Have
Excellent analytical and proofreading skills
A reliable and responsible attitude
Experience using online research tools
Basic familiarity with the news publishing landscape
A flexible approach to the work environment; working independently as well as in a team
An openness to different views and opinions and an appreciation for team diversity
Preferred
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