Job Description

Job Title: Veteran Document ProcessorLocation: Fully Remote with Required Travel to Las Vegas, NV, and San Diego, CA
Compensation: $22.00 per hourPreferred Residency: Candidates residing in Nevada or California are preferred.About Us:
At Veterans for Veterans, we are dedicated to empowering and supporting the veteran community worldwide. Our mission is to counsel, advise, and advocate for veterans, helping them obtain their rightful medical disability benefits and other auxiliary benefits. Our team, composed of knowledgeable Case Managers, specializes in CFR Title 38, veteran counseling, and mental health sensitivity, focusing on preparing medical, legal, and personnel records for submission to the Department of Veterans Affairs.Job Overview:
As a Veteran Document Processor, you will play a crucial role in supporting our Senior Case Managers with the processing of military disability compensation claims. This position is akin to a Paralegal role, ideal for those with military or paralegal experience who are detail-oriented, thrive in fast-paced, deadline-driven environments, and are passionate about making a difference in veterans' lives. This role offers significant growth potential, with a clear pathway to transitioning into a Senior Case Manager position.Key Responsibilities:

• Initial Forms Completion: Verify the accuracy and completion of all required forms.
• Login Credentials/DD214 Upload: Set up login credentials and ensure DD214 forms are uploaded to the system.
• Service Medical Records Upload/Mailing: Upload service medical records and mail physical copies if required within 60 days.
• MHQ (Mental Health Questionnaire) Completion: Complete and submit the Mental Health Questionnaire.
• Stressor Form Completion: Document and detail incidents of stress.
• Conditions List: Submit preliminary and final conditions lists by due dates.
• VA Appointment Request: Submit requests for VA appointments.
• Private Care Appointment Scheduling: Arrange appointments with private care providers as needed.
• Post VA and Private Appointment Follow-Up: Conduct follow-ups after appointments to ensure required actions are completed.
• Check-In Call Scheduling: Regularly schedule check-in calls with veterans to provide updates and support.
• Medical Report and Summary Review: Ensure accuracy and completeness of medical reports and summaries.
• Military Incident Report Review: Review and revise incidents listed on the Stressor Form.
• Development Call Scheduling: Organize calls to discuss case progress and next steps.
• Post Exam Follow-Up: Follow up on actions required after C&P exams.
• Medical Evidence Completion: Ensure timely submission of medical evidence.
• Service Medical Records Mailed/Received Confirmation: Confirm mailing and receipt of service medical records.

Travel Requirement:

• The position is primarily remote but requires occasional travel to our offices in Las Vegas, NV, and San Diego, CA.

Required Qualifications:Education: Bachelorxe2x80x99s degree (Preferred).

• Experience:

• Document management: 4 years (Preferred).
• Administration: 4 years (Required).
• Time management: 4 years (Preferred).
• Project management: 4 years (Preferred).
• Military experience: 4 years (Required).

Skills:

• Professional communication, both written and verbal.
• Ability to handle confidential information with precision and discretion.
• Exceptional attention to detail.
• Strong organizational skills with the ability to meet deadlines.
• Familiarity with CRM systems and government documentation is a plus.

Benefits:

• Opportunities for career advancement, including transitioning into a Senior Case Manager role.
• Professional development assistance.

Schedule:

• Full-time, 8-hour shifts, Monday to Friday.

We highly encourage veterans to apply and bring their valuable skills and experiences to our team. Your dedication and service are deeply respected and appreciated here at Veterans for Veterans.

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