Job Description

Overview

Veterans Service Officers actively work to serve the needs of Vermont veterans and their families. You will undergo training to be certified as a Veteran Service Officer and understand the processes for filing veterans\' claims and those of eligible family members for federal Department of Veterans Affairs benefits. Two of three the positions open will actively work with veterans for claims intake and outreach across the state. The third position will mainly conduct file tracking and claims management to ensure the timely submission of claims, but may also, at times, conduct outreach and take claims.

Who May Apply

This position, Veterans\' Service Officer I (Job Opening #47668), is open to all State employees and external applicants.

If you would like more information about this position, please contact .

Resumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.

Special Requirements: Incumbents of this job are issued a Department of Defense Common Access Card (CAC), which is issued only upon passing a federal background check (Tier 1) including a fingerprint-supported criminal record check. Candidates must obtain the CAC for successful completion of original probation. Possession of the CAC is a condition of employment. Additionally, Incumbents of this job may be required to view and access classified information, therefore a favorably adjudicated (Tier 3) Secret Clearance may be required.

Environmental Factors

Duties are generally performed in a standard office setting, but extensive field work will necessitate private means of transportation. Adversarial situations may be encountered for which tact and diplomacy will be needed. Clients with mental health challenges may be encountered for which awareness of the situation, patience, and consideration for safety will be needed.

Minimum Qualifications

One (1) year of college coursework in a Human Services or relevant field AND one (1) year of work experience at a technical level in an administrative, human services, or counseling setting.

OR

High school diploma or equivalent AND two (2) years or more work experience at a technical level in an administrative, human services, or counseling setting.

Preferred Qualifications

Experience working with Federal and State veterans benefits and services.

Special Requirements

Must become accredited by the Office of Veterans Affairs and the Department of Veterans Affairs as a Veteran Service Officer within the first year of employment and must maintain re-accreditation in each subsequent year.

Must complete US Department of Veterans Affairs requirements for claims representation within the first 6-months of hire to include: Pass TRIP training, finger printing requirements, and a federal background check through the US Department of Veterans Affairs.

Must continuously hold a valid driver\'s license.

Total Compensation

As a State employee you are offered a great career opportunity, but it\'s more than a paycheck. The State\'s total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium
• Dental Plan at no cost for employees and their families
• Flexible Spending healthcare and childcare reimbursement accounts
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
• Low cost group life insurance
• Tuition Reimbursement
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

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Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State\'s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

State of Vermont