Veterinary Hospital Manager
Mishawaka, IN, United States
Job Description
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Seeking a Veterinary Hospital Manager for our growing Mishawaka, IN location.
At Emergency Veterinary Care Centers, we firmly believe that we can achieve our vision of delivering exceptional service to both our patients and their families through our passion for compassionate care and developing trusted partnerships.
Position Overview: Reporting to the Director of Operations, the Hospital Manager is responsible for all functions and operations in the hospital, including but not limited to, daily operations, facilities, inventory management, controlled substance oversight, and staff scheduling. The hospital manager is also responsible for developing and maintaining a team of highly engaged individuals and teams who provide excellent care to our patients, clients, and referring veterinarians.
Who you are:
- 2+ years in a leadership role required
- Associate degree or a combination of equivalent college-level courses and experience required
- Emergency veterinary experience preferred
- Embody servant leadership
- Excellent interpersonal, customer service, and communication skills
- Excellent organizational skills and the ability to multi-task
- Capability to work well in a fast-paced environment
- Ability to prioritize duties and responsibilities to meet deadlines
- Highly professional and able to work with people on all levels of the organization
- Must be able to work a minimum of 40 hours in the hospital
- Must be flexible to meet the needs of the hospital, which includes a mix of after-hour and weekend coverage
What you\'ll do:
- Ensure the team has the resources and tools needed
- Coach team members on fundamentals of process improvement, ensuring the hospital is operating in an efficient and sustainable manner
- Collaborate with other departments
- Develop, monitor, and adjust schedules according to workflow to maximize efficiency
- Make recommendations in collaboration with the medical director for the purchase of needed supplies and equipment
- Manage and influence department financial decisions
- Effectively influence behavior and lead change in a growing organization while fostering a service-oriented culture with a team mindset
- Provide a comprehensive clinical onboarding training schedule for all team members
- Provide ongoing and continuous performance feedback, instruction, and follow-up to team members
- Negotiate and mediate conflict
- Oversee client and referral partner concerns, and collaborate with the medical director to resolve
- Provide written performance feedback and a development plan annually for each member of the team
- Attract and retain exceptional team members by creating a culture that provides meaningful work, career growth, and ongoing professional development
- Split time between clinical and administrative duties with a minimum of 50% of the time spent on administrative tasks (this varies depending on the hospital size, number of direct reports, and staffing needs)
Compensation and Benefits:
- Industry-leading\xe2\x80\x8c \xe2\x80\x8ccompensation\xe2\x80\x8c
- Superior tech-to-doctor ratios
- We build our hospitals from scratch. You\xe2\x80\x99ll be using all of the latest equipment and technology in a very nice facility.
- Employee pet discount
- Referral rewards \xe2\x80\x93 tell your friends why they should come to work for EVCC too!
- Health\xe2\x80\x8c, Vision, and Dental \xe2\x80\x8cInsurance\xe2\x80\x8c \xe2\x80\x8c \xe2\x80\x8c
- 401K\xe2\x80\x8c \xe2\x80\x8cw/\xe2\x80\x8c \xe2\x80\x8ccompany\xe2\x80\x8c \xe2\x80\x8cmatch\xe2\x80\x8c program \xe2\x80\x8c \xe2\x80\x8c
- Continuing Education opportunities \xe2\x80\x93 we want to help you grow in your career!
- Flexible\xe2\x80\x8c \xe2\x80\x8cwork\xe2\x80\x8c \xe2\x80\x8cschedules\xe2\x80\x8c \xe2\x80\x8cfor\xe2\x80\x8c \xe2\x80\x8ca\xe2\x80\x8c \xe2\x80\x8ctrue\xe2\x80\x8c \xe2\x80\x8cwork-life\xe2\x80\x8c \xe2\x80\x8cbalance\xe2\x80\x8c \xe2\x80\x8c \xe2\x80\x8c
- Growth\xe2\x80\x8c \xe2\x80\x8cpotential\xe2\x80\x8c \xe2\x80\x8c \xe2\x80\x8c
Because while our work is serious, we believe that it should also be fun!
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Job Detail
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Job IdJD4384346
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMishawaka, IN, United States
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EducationNot mentioned