Job Description

Video Monitoring SpecialistRexburg, IdahoThis position is in-office.Who We Are
At Eyeforce, a Becklar company, we monitor state-of-the-art video alarms to keep property and people safe. Our Customer Service Video Alarm Operators are our first line of defense to process video alarms in an accurate and timely manner while providing a high level of detail through our ticketing system. What makes us stand out is that at Becklar, We Care F.I.R.S.T. In other words, we care about each of our team members and subscribers, we\'re Fun, Innovative, we value Relationships, we give great Service, and we work together as a Team to extend Trust to those around us.Reasons You\'ll Love Working Here:Fully paid, hands-on training - we\'ll teach you everything you need to know for the job.Starting pay of $14.50 an hour with the ability to grow with usFree mental health assistance for you and your familyGreat 401(k) retirement plan with company matchCompetitive tuition reimbursement and continued learning opportunitiesTONS of growth opportunitiesNO SALES or Surveys, just helping people and protecting property!A FUN team, company parties, work-life balance, weekly pay days, and more!What You\'ll Do:Process video alarm signals quickly, accurately and professionallyProvide a high level of detail through the ticketing processLearn and use new software to complete multiple tasksWhat We\'re Looking for?:1+ year of customer service experience strongly preferredStrong attention to detail is a mustMust be able to type, write, and speak EnglishMust be able to use technology efficiently for an extended amount of timeMinimum of 16 working hours per weekShift (10pm-7am) but we are flexible with start and end timesPreferred Experience (but not required)1 Year of phone customer service1 Year of security experienceBilingual is a plusWe are only hiring for Swings (2pm-10pm) or Graves (10pm-6am) but we are flexible on the start and end timesEyeforce and Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Becklar