Job Description

External candidates: In order for your application to be correctly processed please sign-in before you applyInternal candidates: Please go to Workday and click "Find Jobs" link under CareerThank you for considering opportunities with us!Job Title Virtual Auto Field Appraiser, Non-DRP - RemoteRequisition Number R6750 Virtual Auto Field Appraiser, Non-DRP - Remote (Open)Location California - Home TeleworkersAdditional Locations Arizona - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Colorado Springs, Colorado, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}Job InformationCSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life\'s uncertainties, and we\'re proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Virtual Auto Field Appraiser, Non-DRP! Join us and support CSAA IG in achieving our goals.Your Role:Virtual field employee responsible for review of shop written estimates in Open Shop, writing virtual estimates from photos, and negotiating with Open Shop vendors.Your work:

• Independently evaluate, negotiate and settle physical damage and total loss claims along with other suffixes (i.e. loss of use, property damage), which requires physical inspection and evaluation
• Prepares file for authority review with supervisor or manager
• Works within broad limits and authority on highly complex assignments requiring specialist knowledge
• Negotiates settlement of claim with insured, third party and attorneys
• Process payments appropriately and review with supervisor beyond authority, including resolving claims coverage issues

Required Experience, Education and Skills

• Knowledge of auto repair estimates and systems
• BS/BA, or equivalent experience
• Depending on assignment, may be required to obtain and maintain Adjuster\xe2\x80\x99s license (state-specific)
• Possesses demonstrated technical knowledge and skills reflective of successful progression through job family levels, inclusive of auto-body repair practices and procedures
• Ability to independently manage relationships and contracts with DRN shops to ensure performance goals are achieved
• Strong and effective negotiation skills
• Strong analytical, problem-solving and organizational skills
• Basic math and working computer skills with technical aptitude to utilize a variety of software applications
• Ability to work independently, be self-motivated and goal-oriented
• Strong oral and written communication skills
• Ability to work in a flexible, changing environment

What would make us excited about you?

• 5+ years Auto Physical Damage experience strongly preferred
• Typically 6+ years of claims experience
• Knowledge of project and/or contract management
• Shows respect for differences through excellent communication skills with people from an array of backgrounds.
• Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
• Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
• Fulfills business needs, which may include investing extra time, helping other teams, etc

CSAA IG CareersAt CSAA IG, we\xe2\x80\x99re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.Join us if you\xe2\x80\xa6

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team atIn most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don\xe2\x80\x99t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact .As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues\xe2\x80\x99 different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers\xe2\x80\x99 evolving needs.CSAA Insurance Group is an equal opportunity employer.The national average salary range for this position is $80,820 - $89,800. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $72,810 - $107,900/year. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and AlaskaMust have authorization to work indefinitely in the US.#li-sd1Knowledge, Skills and Abilities.

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