Job Description

There\'s no organization quite like the Theodore Roosevelt Medora Foundation (TRMF). We\'re a premiere tourism operation-and we\'re a 501c(3) non-profit. We welcome hundreds of thousands of guests to an exciting, diverse lineup of entertainment, historical, and educational attractions-and we work tirelessly to connect people to Medora for positive life changing experiences.TRMF was established in 1986-but our story begins before that. In 1962, nationally-renowned businessman Harold Schafer took an interest in a historic old town named Medora. He loved its history, its striking location, and its potential to inspire others. So he began revitalizing the old town: he restored a historic hotel, brought the Medora Musical to town, and so much more.It was 1986 when the Schafer family, with Harold ready to retire from business, donated all they\'d created in Medora to establish the non-profit Theodore Roosevelt Medora Foundation.In the years since, we\'ve grown from a staff of a handful of folks to more than 50 full-time employees, with hundreds more seasonal workers and over 650 volunteers. We\'ve awarded hundreds of thousands of dollars\' worth of scholarships to our staff. The Medora Musical has earned the attention of The New York Times. And we\'ve earned a reputation as the #1 tourism and hospitality provider in North Dakota.We are a team of people who draw inspiration from Medora. We deeply respect this place, and the people we meet here. We deliver excellence in hospitality. We work with creativity and integrity. We\'re a family that values family.We are the Theodore Roosevelt Medora Foundation.Title: Wait StaffClassification: Non-ExemptReports To: Front of House ManagerLocation: Medora, NDDate: October 2022Our RestaurantThe New Taste of The Old West. Theodore\'s Dining Room is a fresh culinary experience in a historic and elegant atmosphere. From Fresh Garden Salads and delectable Brussel Sprouts to Bacon-wrapped steaks and tantalizing Buffalo Osso Bucco, Theodore\'s Dining Room has something for everyone! Pair any meal with a cocktail from TR\'s Tavern, open year round in the historic Rough Riders Hotel in the heart of downtown Medora.Summary/ObjectiveOur Fine Dining Servers have a true passion for the hospitality industry and provide the ultimate fine dining experience, through menu knowledge and outstanding attention to detail.Duties/Responsibilities included, but not limited to:

• Provide guests with friendly, efficient, and memorable service with the main focus on hospitality.
• Have a comprehensive knowledge of service standards, guest relations, customer satisfaction and proper etiquette.
• Ensure compliance with alcoholic beverage control regulations and laws. Check identification of those appearing underage and denies service when appropriate.
• Comply with all food and beverage regulations, complete all training set forth by management.
• Have proficient menu knowledge and familiarity with all the items and ingredients that are served in the dining room.
• Have extensive knowledge of food preparation.
• Adhere to all safety and sanitation specifications set forth by management.
• Maintain a clean and safe working environment.
• Maintain performance standards and motivates team through positive role modeling.
• Answers questions regarding the menu.
• Takes food and beverage orders and delivers them to the kitchen.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customer\'s satisfaction,
• Report all guest issues to management.
• Collects plates and clears the table as customers finish their meals.
• Prepares customers\' checks and collects payments.
• Assists with other restaurant task such as cleaning the dining area and preparing silverware and condiments.
• Performs other related duties as assigned.

RequirementsRequired Skills/Abilities

• Positive attitude, and excellent interpersonal and communication skills.
• Ability to work as a team.
• Stay guest focused and nurture an excellent guest experience.
• Ability to establish great table service guest relations.
• Strong attention to detail and the ability to multitask.
• Ability to operate point-of-sale systems.
• Clean and neat appearance.
• Willing to learn and follow directions.
• Ability to prevent and solve guest complaints.
• Adhere to restaurant uniform policy at all times.
• Able to report to work as scheduled
• Must be able to communicate clearly.

Required Education and Experience

• Must be at least 21 years old to serve alcoholic beverages.
• Minimum of three years\' experience working a professional fine dining environment with advanced knowledge of fine wines, classic drinks, dining etiquette and steps of service.

Work EnvironmentThis position is in a fine dining restaurant Evenings, weekends and holidays required.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

AAP/EEO StatementIt is the policy of TRMF to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, TRMF will provide reasonable accommodations for qualified individuals with disabilities.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Our Location:TRMF is located in the heart of the Badlands: Medora, North Dakota.
It\'s situated near the border separating North Dakota and Montana, along Interstate 94. Medora is the basecamp to Theodore Roosevelt National Park: 110 square miles of rugged beauty. You\'re never more than a few minutes away from a night under the stars or a bike ride along the thrilling Maah Daah Hey Trail. In Medora, beauty and adventure abound.
Our central hub of operations, the Life Skills Center, is a state-of-the-art campus, purpose-built for the glory of work and the joy of living. It features a dining room, a fitness center, as well as spaces for music, studying, learning, prayer, reflection, and socializing-all designed with our employees in mind.Why Apply?

• You have a passion for exploring beautiful places and meeting people from around the world.
• Competitive wages with great opportunities for overtime work
• Affordable company provided housing on-site
• Employee meals provided at low cost in employee dining room
• Explore Medora and its attractions free or at discounted costs. Including the Medora Musical, Bully Pulpit Golf Course, Trail Rides, Mini Golf, Retail Shops and more!

Theodore Roosevelt Medora Foundation