Job Description

job summary:
A Workplace Services Representative is needed for a company that transports, distributes and generates energy, with diversified assets that include a balance between crude oil and natural gas in the Superior, WI area. Looking for 1-3 years\' experience in an office administration role or customer service role.

location: Superior, Wisconsin
job type: Contract
salary: $17.25 - 19.35 per hour
work hours: 8am to 5pm
education: High School

responsibilities:

• Answer phones

• Visitor Management

• Photo ID badges and upload picture to WorkDay

• Name plate requests, input location information in WorkDay

• Action invoices and Service Now tickets for Workplace Services

• Elink, SharePoint, Service Now, E-mail response activities

• Vendor Management

• Liaison for large moves, weekly moves, additions, and changes

• Assist Real Estate and Workplace Services department with select admin activities (room bookings, catering requests, stationery supply orders, etc.)

• Provide back-up (alternate) coverage for other Workplace Services team members

• Participate in various projects such as Environment Health & Safety initiatives, sustainability programs or other facility related projects

• Deal with difficult situations and clients in a calm and professional manner

• Cross Train with other Navigators and Workplace Services Coordinators

• Parking Management

• Access Card Management

• Perform Gatekeeper responsibilities; courteously screen each visitor and caller to protect office staff from external threats and maintain confidentiality.

• Perform ad hoc duties as required by Supervisor / Team Lead Workplace Services (business card reviews and approvals, Iron Mtn. liaison, drafting template communications, entering work orders, etc.)

Knowledge, Skills & Abilities:

• Core competencies Relationship and Interpersonal Skills, Adaptability and Flexibility, Customer Service

• 1-3 years\' experience in an office administration role or customer service role

• Must have the ability to manage and prioritize across multiple areas and issues

• High energy and enthusiastic with a desire to provide an exceptional customer service experience

• Demonstrated problem solving skills

• Proficiency in Microsoft Office Suite (Word and Excel) is required

• Ability to create and innovative effective solutions to challenges

• Maintain the integrity of the company brand and protect the company\'s reputation in interactions with guests, employees and contractors

• Possess keen attention to detail and has the ability to maintain confidentiality at all times

• Significant communication skills; written and verbal skills both in-person and on the telephone

qualifications:

• Experience level: Experienced

• Education: High School

skills: * Office Administration

• Business Analysis
• Customer service

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate\'s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Randstad